Question: The question of who has access to the automated phone system has been asked and answered a couple of times, and while I still find some of the material questionable for use, I'd like to understand how the timing of message delivery is determined. Having just received a non-emergency message from the district after 8:30 p.m. seems unreasonable to me. Since you can't interact with the messaging system, why can't the campaigns be sent out during the business day? There is value in a system such as this, but I am afraid that some poor choices on message content and timing unfortunately gives the system a bad reputation.
Answer: We apologize for the late hour of last night's message. That was a mistake. In general, we try to time our ConnectED calls to go out around dinnertime so we have the best chance of reaching people without causing too much disruption in their lives.
- answered by Stephen Tomlinson, District Superintendent